Last updated: October 11, 2026
Every account gets 10 AI replies free, posted to your real Google Business Profile, with no card required and no time limit. You are only asked to pay once you have seen the service work on your own reviews.
If AdvayaAI is not right for you, email us within 14 days of your first payment and we will refund it in full. You do not need to give a reason.
Refunds are returned to the original payment method, normally within 5–10 business days depending on your bank. Any replies already posted to Google stay on your profile — they are yours.
Subscriptions are billed monthly in advance. You can cancel at any time from Settings → Subscription, and cancellation takes effect at the end of the period you have already paid for. You keep full access until then.
We do not automatically refund part-used months, because the service runs daily throughout the period. That said, if something went wrong on our side — replies that did not post, a failure that cost you time — write to us. We would rather refund you than have you feel badly treated.
We refund in full, including part-months, where:
You do not need to argue the case. If our own records show it, we will act on it.
Email hello@advayaai.com from the address on your account, with the date of the payment. We reply within two business days.
You can also contact Paddle, our payment provider, directly through their buyer portal at paddle.net, using the email address you paid with.
Orders are handled by Paddle.com Market Ltd, which acts as the merchant of record for all purchases of AdvayaAI. Paddle is the seller on your contract of sale, handles payment, billing and sales tax, and will appear on your card or bank statement rather than AdvayaAI.
Paddle's own buyer terms apply alongside this policy. Nothing here affects any statutory rights you have as a consumer under the law of your country.
Please email us before raising a chargeback with your bank. A chargeback takes weeks to resolve and may suspend your account while it is open, whereas a refund request handled directly is usually settled the same day.